E-trink is seeking a talented individual who possesses infinite curiosity. We are building a global eCommerce powerhouse by prioritizing operational efficiency through the use of accurate scaling and technology. Our vision is becoming a global! This is an incredible opportunity to make a meaningful impact on the future of E-trink.
What we’re looking for
As Fulfilment Operations Manager you will drive our business by being responsible for overseeing all end-to-end 3PL operations and bridging the operational processes between Freight forwarding, warehousing & fulfilment. You will also work closely with other internal stakeholders like Inventory Planning and external service providers in Logistics to ensure consistent and efficient delivery of products to customers.
Responsibilities
- You will manage and lead the coordination of e-commerce fulfilment and distribution operations from third-party logistics locations.
- Ownership of following processes but not limited to: Inbound shipments, Outbound Sales Orders, Outbound Transfer Orders, Inventory/stock Management, Performance measurement and reporting of the partners, Cost Management – Tracking and Control
- You will assist the team with high-efficient inventory management tools and implement SOPs to help improve fulfilment accuracy.
- You will identify and qualify new third-party logistic partners to meet E-trink’s growing needs and requirements and ensure that all 3PLs meet their commitments in terms of price, efficiency, and documentation required according to the agreements
- You will set up and monitor the processes of proper storage, packaging, labelling, and shipping of different products and partner with our Marketing team on insertion of marketing media, helping to ensure a high-quality delivery experience for our customers
- You will be the key contact for our Customer Success Team for logistics topics, order processing accuracy, and warehousing-related issues
- You will work together with our Accounting team to ensure all 3PL and freight payments are in compliance with Contracts and SLA’s
- You will own the process of the inventory traceability and will take care of Quality Assurance and Inventory Control Checks with 3PL and report any damages or missing inventory
Qualifications
- Bachelor’s/master’s degree in Supply Chain, Engineering, Business Administration, or a related field
- 5+ years’ work experience, including 2+ years in a supervisory role in distribution and fulfilment or a related field
- Experience managing domestic logistics contracts for both small parcel couriers & other inland transportation service providers
- Experience developing 3PL relationships, both domestic and international
- Experience in inventory management modelling, forecasting, reporting, and automation
- Experience in ERP Procure-to-Pay & inventory modules
- Experience with E-commerce platforms and interfaces with ERP and 3PL providers systems
- Strong computer and analytical skills and experience working with Amazon and its ecosystem as well as other ERP systems
Benefits
- A competitive salary package
- Meal card support
- Annual company retreat
- Your performance will not be evaluated based on your working hours but your delivery
- Your birthday will be your OFF day.
How to Apply
Does this position sound like a good fit? Email us at team@e-trink.com
- Include this role’s title in your subject line (it’ll help us to sort through the emails).
- Send along links that best showcase the relevant things you’ve built and done.
Hiring Policy: Applicants will be evaluated, and HR will get contact with the fitting candidates for further steps.
